FAQ

Our company strives to build delightful products.

At Shop The Things we took our time to search and find a quality product at a very affordable price. Before you  place an order please check our Frequently Asked Questions

Frequently Asked Questions

We make use of a South African pay portal called PayFast that offers the following 100% secure online payment options. After clicking on “Proceed to Checkout” you will be given a choice of payment methods, choose a suitable payment option, make your payment and you are done!
After clicking on “Proceed to Checkout” you will be given a choice of shipping methods as described below, choose a suitable shipping option, make your payment and you are done!
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
If you are not ready to make your purchase then click on the "Add To Wishlist" button to remember what product you are interested in, at a later stage you can return and complete your purchase.
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